INTRODUCTION

At Insurance Management & Professional Services Ltd (IMPS), providing quality service to our customers is the corner stone of our business. We are one of the leading insurance brokers in Barbados and we offer brokerage services across all lines of insurance to both corporate and individual clients. These services are geared towards ensuring that our clients obtain the insurance coverage they need at the most reasonable premium.

Our customer is our number one focus and over the years we have enhanced our knowledge base, skills, and technology to ensure that we continue to offer the highest standards in insurance brokerage and risk management consulting.

We believe that our corporate success is measured by our client’s satisfaction.We strive to ensure that we offer the personalized service necessary to make each client feel that they are our only one.

HISTORY

The company started in 1985 by Maureen Graham as a general insurance agency for Caribbean Home Insurance Co. Ltd (Now Guardian General).

As word spread about the excellent service and the quality administration being offered the client based expanded at an exponential rate. This growth necessitated a change in the organisation and in 1987 we were granted the license to operate as a full Broking house.

Initially our focus was on the administration of employee benefit packages namely Group Medical, Group Life, and Group Pension Plans. As the clients made their requests, we expanded our offerings to include administration of Motor, Property, Liability, and all other classes of insurance.

Utilizing its innovative qualities, IMPS used the experience of group administration in combination with the offerings in the general insurance lines to introduce another concept group motor and group property insurance packages for the corporate clients. We have now expanded our services further to make available a full range of risk management

CORPORATE GOALS

Growth is not a random variable; it is the result of forward planning and consistent results. At IMPS, we don’t just strive for growth, we strive for smart growth and our customers accompany us wherever we go.

We will continue to strive for service excellence and customer satisfaction will always be our number one goal. With IMPS you can rest assured that you are getting superior security protection with the service you deserve.

MISSION STATEMENT

To utilize its insurance knowledge, expertise, and reputation to create comprehensive and affordable insurance and risk management solutions for our clients.

Our team of professionals work with the highest level of confidentiality and integrity to develop strategies which protect our client’s assets and manage their risks.

OUR SERVICES

Personal Lines

Understanding our individual client’s needs is the base of our personal lines business philosophy. Our experienced and knowledgeable team create insurance solutions which fit your individual circumstances while offering flexibility, cost effectiveness, and peace of mind. Our product offering includes:Personal motor insuranceHome owner’s insuranceContents insuranceMedical, Dental, & Vision insuranceLife insuranceTravelPersonal AccidentCommercial Lines

The employees at IMPS are experts in developing, coordinating, and administering commercial insurance portfolios. This expertise has been acquired through years of servicing a diversified client base with companies of different sizes operating in different industries. We have maintained excellent relationships with our corporate clients by conducting their business with the highest level of ethics, integrity, and responsiveness. Our product offerings include:Group medical, life, personal accident, travel, and pension plans Commercial motor insuranceCommercial fire and perils for buildings and other fixed assetsComputer equipment coverageCommercial package policiesBurglaryCash in transitEmployers & public & general liabilityBusiness interruptionProfessional indemnity Directors & Officers OUR SERVICES CON’T

Risk Management

Risk is everywhere! There is uncertainty in everything we do and for both individuals and companies, risk can be the greatest opportunity and at the same time the greatest detriment. I.M.P.S has a dedicated risk management team that assist our clients in identifying and analyzing risk. We then work with those clients to design and implement the most feasible risk management program to fit their needs. Our services include:Risk assessment Operational risk managementEmergency exit planningDisaster response & business continuity planningProperty surveysClaims and litigation supportRegulatory compliance assessmentInternal risk auditsFinancial analysis and company valuationsReputational risk and crisis management
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The Cliff: Hours

  • MondayCLOSED
  • Tuesday11:00 AM - 11:00 PM
  • Wednesday11:00 AM - 11:00 PM
  • Thursday11:00 AM - 11:00 PM
  • Friday11:00 AM - 11:00 PM
  • Saturday11:00 AM - 11:00 PM
  • Sunday11:00 AM - 11:00 PM

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