Capt Marvin's Water Sports has provided aquatic entertainment in Cayman for over 50 years and is today Cayman's #1 Snorkelling and Fishing operation. We offer a wide range of exhilarating activities including Snorkelling trips to Stingray City, where you may visit the barrier reef, coral gardens and dive for conch.
We had a very poor experience with this excursion. My mother and I were picked up by Captain Marvin on his boat after we were promised by someone on the shore in red (he called himself Joe) that Captain Marvin would be able to bring us back to shore before 10am (check out time is at 11am at the hotel we were staying at and we wanted to leave enough time to pack). Joe said that there would be no problem with this.
However, after we got on the boat, we saw a couple already on board and then Captain Marvin made another stop at another hotel to pick up another couple. At this time, it was around (9:30a) and each couple would take about 15 min each, which would put us over the 10am time frame that was promised that we would be back by.
We made sure that Captain Marvin was aware of our time constraints of being back by 10am and that we were concerned that we would not be back in time by then. However, Captain Marvin rudely responded that we were not supposed to be on his boat. He then said he would take us back to shore.
However, this did not happen. Instead of taking us back to shore, even despite knowing our time constraints, Captain Marvin decided to take us all further to sea without any explanation. It was at that point that he decided to have the other couples go parasailing while we waited for them. After they were done parasailing, Captain Marvin inexplicably packed up the parachute.
In confusion, we asked why we were not able to go parasailing as we were already out to sea. Captain Marvin rudely responded that he would not allow us to go parasailing. He then took us all back to shore.
I believe that this was very unprofessional and unfair of Captain Marvin. It was a poor decision on Captain Marvin’s part not to take us back to shore after knowing our time constraints and not even letting us go parasailing, despite Captain Marvin picking us up for that purpose. This unfortunately ruined our experience with Captain Marvin and tainted our morning.
It is for these reasons that I would not recommend using Captain Marvin’s Watersports.
