The Passport, Immigration and Citizenship Agency (PICA) was established on 1 June 2007 as an Executive Agency to be a self-financing, performance-based, and service-oriented institution.
The Agency evolved from the former Immigration, Citizenship and Passport Services Division of the Ministry of National Security following a modernisation programme which started in 2005.
Since then, PICA has been taking steps to transform itself into a world-class organisation. The aim is to provide efficient, quality service to its clients through a well-motivated and knowledgeable staff.
