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Five Tips That Will Guide You with How to Choose the Right Shipping Company

by Carolyn Lee Feb 20, 2023

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How to Choose the Right Shipping Company

Online shopping has made it easy to get the products we need from almost anywhere globally. What’s great is that shipping companies facilitate the process to make these transactions efficient.

There are many options for sending and receiving small, medium, and oversized items. However, how do you know which shipping company to use and what should you consider before choosing one?

We’ve got a few tips that you can use to choose a shipping company that is right for you.

Start with what you want to be shipped.

Most companies provide freight transportation via air, sea, and land freight services. Consider the most reliable and affordable shipment methods, whether you’re planning to ship large items like furniture, vehicles, or smaller pieces. Look at the pros and cons of each shipment method. Also, keep in mind your budget and the security of your items. 

Examine the cost, quality, and delivery period.

When looking at shipping companies, the cost, delivery time, and quality of service are equally important. You may find an inexpensive shipping method. However, when choosing, make sure you’re not compromising on efficient delivery and quality service that can make your shipping experience smoother.

Ensure they have the services you’ll need.

Most shipping and freight companies have robust processes to ensure your goods’ safety. These companies may also offer full-service support and fulfilment services, including multi-carrier options, package consolidating, in-bound logistics, tracking, outbound logistics, and warehouse fulfilment. Be thorough when you review the services offered. If you don’t see the service on their website, call and ask if it’s available.

Don’t compromise on excellent customer service.

Aim for a shipping company with a responsive customer service team that is courteous and knowledgeable of each step. Excellent customer service is vital when you need information related to any issues or concerns you may have about your shipment. So, ask each shipping company about who you can speak to if you have a problem, availability (contact hours), and their insurance options.

Are they reputable, experienced, accountable, and trustworthy?

Although there are numerous shipping companies to choose from, it helps to examine the reputation, experience, and level of trust that a company has with its customers. How many years has the company been in business? Do their customers trust them to deliver securely and efficiently, or have they had problems with late, damaged, or missing items? Shipping can be costly, and when there are challenges with a shipment, you want the people you’ve partnered with to be accountable, responsive, and effective at helping to solve the problem.

We hope these tips help. Remember, Find Yello carries an extensive list of shipping and logistics companies, making it easier to you can find the one that is right for you.

Sources: Forbes, Asiana USA, Easy Ship, Medium, and Bison Transport.