At ICWI, we offer a wide range of general insurance products. We believe each customer is unique. As such, throughout our rich history, we have developed unique policies and benefits to protect what matters most. Operating for over 50 years throughout the Caribbean, ICWI has long understood the importance of a robust multi-channel approach to our business.
We are proud to offer service to our customers through multiple branch locations, numerous agents, and strategically chosen brokers in each of the regional markets in which we operate. We bolster these channels with a dedicated professional call centre, an interactive website and a state-of-the-art web based intermediary service portal.
As technology progresses, we look for innovative ways to offer better services to our customers through unique distribution channels and innovative policies. Our priority is to build long term client relationships, with complete customer satisfaction as the most important, non-negotiable objective. These values are lived each day through the company's motto,
"Serving you is all we do".
Our discipline and robust reinsurance programme have certainly borne fruit. This is evidenced by our stellar performance in dealing with the impact of natural disasters over the past five decades. An unwavering focus on having the finest talent, the processes to respond rapidly, and ensuring that our reinsurance programme is second to none, have always allowed us to quickly focus on settling claims and putting our clients on path back to normality.
After all that is the essence of our business. For more information on how we can assist you, click, call or visit us today!
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